Privacy Policy

Privacy Policy

Introduction

Welcome to https://louisville-international-adoptions-therapy.denvermentalhealthcare.com (hereinafter referred to as “Louisville International Adoptions Therapy,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, usage, and disclosure of information when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

Please note: This policy does not extend to third-party websites, applications, or services that you may access through links on our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy outlines the following activities we undertake, all in compliance with applicable data protection laws:

  1. Account Management: We process data when you create an account on our platform, including your name, contact details, and login credentials.
  2. Payment Processing: When making a purchase or subscription, we collect payment information such as card details, billing address, and transaction history.
  3. Financial Records: For accounting and financial reporting purposes, we may store records of transactions and financial interactions with our users.
  4. Purchase History: We maintain logs of your purchases, including products or services acquired through our platform.
  5. Device Identification: Our systems may collect unique identifiers from your mobile devices for technical support and analytics.
  6. Location Data: With your consent, we can access your location data to provide personalized content and services.
  7. Feedback and Reviews: We encourage user feedback and reviews, which help us improve our services; we may store this information along with your profile details.
  8. Social Media Integration: When you connect your social media accounts, we may access public posts and profiles for the purpose of enriching your user experience.
  9. Product Interaction: Details about products you view, search for, or interact with on our site are tracked to provide personalized recommendations.

Personal Data Collection

We collect multiple types of personal data, including but not limited to:

  • Account Information: Name, username, email address, and password hash.
  • Payment Details: Credit/debit card numbers, expiration dates, CVV codes, and billing addresses.
  • Financial Records: Bank account information, transaction history, and financial summary.
  • Purchase Data: Products purchased, purchase frequency, and total spending.
  • Mobile Device IDs: Unique identifiers from smartphones or tablets for analytics and device support.
  • Location Information: GPS coordinates and location services data (with your consent).
  • Feedback and Communication: Responses to surveys, comments, emails, and other user-generated content.
  • Social Media Profiles: Publicly available information from social media platforms when you connect them to our service.
  • Product Interaction Data: Search history, product views, and clicks for personalization.

This data is collected through various methods: direct input by users, automated tracking technologies (such as cookies), and third-party data providers who assist us in maintaining and improving our services.

Cookies and Similar Technologies

We utilize cookies and similar technologies to enhance your experience on our site:

  • Strictly Necessary Cookies: These ensure basic functionality, such as logging in or keeping your preferred language.
  • Preference Cookies: Used to remember your settings and preferences for a personalized experience.
  • Analytics Cookies: Help us understand user behavior, gather analytics data, and improve the performance of our website.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Data Retention and Deletion

We retain personal data for as long as necessary for the purposes specified in this Privacy Policy or as required by law. When data is no longer needed, we securely delete or anonymize it to prevent re-identification. Our retention periods vary based on the type of data and legal obligations:

  • Account information and user profiles are retained until the account is inactive for a period of time (as defined in our terms of service).
  • Payment transaction records are kept for financial reporting and fraud prevention, often up to 7 years.
  • Purchase history may be stored indefinitely for analytics purposes but is anonymized after a certain period.
  • Other types of personal data are retained based on their relevance to our business operations and legal requirements.

Security Measures

We have implemented robust security measures to protect your personal data:

  • Encryption: We use encryption for data at rest and in transit, ensuring that sensitive information is secure.
  • Secure Third-Party Processing: Some services are provided by trusted third-party vendors who adhere to strict data protection standards.
  • Access Controls: Our systems have access controls to ensure that only authorized personnel can access confidential data.

Children’s Privacy

Louisville International Adoptions Therapy does not intentionally collect personal information from children under the age of 18. Our services are designed for a mature audience, and we encourage parents to supervise their children’s online activities.

Your Rights (Data Subject Rights)

Depending on your location, you may have certain rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: If your data is inaccurate or incomplete, you can ask for corrections.
  • Erasure (Right to be Forgotten): In some jurisdictions, you can request the deletion of your data.
  • Restriction: You may limit our processing of your data in specific circumstances.
  • Data Portability: You have the right to receive your personal data in a structured format.
  • Objection: Oppose the processing of your data for certain purposes.
  • Non-Discrimination: You are entitled to equal treatment if you exercise any of these rights.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your requests as soon as possible and within applicable time frames.

Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Us

For any questions, concerns, or requests regarding this Privacy Policy or your personal data:

  • Email: contact@louisville-international-adoptions-therapy.denvermentalhealthcare.com
  • Address: Louisville International Adoptions Therapy, Data Protection Team, [Your Address]

We appreciate your trust in us. By using our services, you agree to the terms outlined in this Privacy Policy.